CANCELLATION & REFUND POLICY
Camp weeks are non-refundable unless Cancellation Insurance is purchased during registration. There are no make up days. You may transfer between 2021 dates at no charge. We may provide Spartan Allstars Camp/Spartan Basketball Camp Credit to parents who need to withdraw their child but did not purchase Cancellation Insurance.
We have a sliding scale for Spartan Allstars Camp/Spartan Basketball Camp Credit given based on the original week registered. If the enrolled program was a result of a previous transfer, the earliest program’s start date is used in this calculation.
Credit (Valid for 24 months)
28+ days before start date = 100% credit
21-27 days = 75% credit
14-20 days = 50% credit
7-13 days = 25% credit
6 days or less = 0% credit
If camp is cancelled due to circumstances beyond the Camp’s control (facility issues, pandemic, natural disasters, etc).
100% Spartan Allstars Camp/Spartan Basketball Camp Credit, valid for 24 months, will automatically be issued.
WHAT IS CANCELLATION INSURANCE
Cancellation Insurance is an optional add-on that may be purchased during registration that allows you to cancel a program, for any reason, up to the start date of a program, and receive 100% of your registration fee back, less any discounts or add-ons that were applied during the check-out. It is important to note that Cancellation Insurance may only be exercised BEFORE a program begins. Even with Cancellation Insurance, program fees are non-refundable after a program begins. Last minute vacation changes, illness, injuries, aging out of camp (so future credit is not needed), and global pandemics are all a real concern. If you don’t want Camp Credit, consider purchasing Cancellation Insurance instead.
Is there a medical exception?
Yes. If the medical situation is supported by a written and signed acknowledgment from a licensed medical practitioner, we will extend Spartan Allstars Camp/Spartan Basketball Camp Credit on your account, prorated from the date we receive the medical acknowledgment. Please note this is a credit, not a refund, which expires 24 months from the original program’s start date. The credit may be applied toward future Spartan Allstars and Spartan Basketball Camps.